Returns & Exchanges

7-Day Return & Exchange Window

We want you to feel utterly graceful and delighted with your Pankhudee purchase. If for any reason the size doesn't fit or the weave does not meet your expectations, you may initiate a return or exchange within 7 days of delivery.

Condition of Returned Ensembles

• Item must be unused, unwashed, and undamaged.
• All original brand tags, security ribbons, and packaging must remain intact.
• Sarees with detached, cut, or stitched blouse pieces are not eligible for return.

Doorstep Reverse Pickup

Once initiated via your Customer Account or by emailing care@pankhudee.com, our courier partner will arrange a doorstep pickup from your registered address within 24 to 48 hours.

Refund Processing

Upon receipt and quality inspection at our Bengaluru fulfilment centre, refunds are processed within 3 to 5 business days:

• Prepaid Orders (UPI/Cards): Recredited directly to original source account.
• COD Orders: Transferred via secure bank NEFT/UPI or Pankhudee store credit as preferred.